Guest Relations Specialist

Full/Part Time: Evenings and Saturdays required - flexibility needed

Professional Objective: To perform all aspects of the position with precision and excellence, from call management, check-in, check-out, and beyond…. The objective is to deliver a lasting positive guest impression leading to a great guest experience and high retention rate. Each person within this department must oversee the reception area and maintain the aesthetics center to assure a beautiful presentation and profitability.

Your Essential Skills & Characteristics:

Positive attitude and enthusiasm with patients and all team members
Excellent verbal and written communication skills
Ability to work independently but also a team player with a “roll up your sleeves” mentality and a “do whatever is needed” attitude
Ability to display a friendly, cheerful, tactful, compassionate and polite demeanor in dealing with others is required
Cheerful, upbeat personality
High personal standards, good self-esteem
High energy, able to work in fast-paced environment
Professional image with gracious, warm, and genuine personality

Job Requirements & Qualifications:

Required: Experience in front line guest service in the Hospitality or Retail business
High school diploma or college
Computer skills and aptitude for mastering software
Good selling abilities
Reliable, dependable, and flexible with the ability to adapt to changing situations
Skin care knowledge and understanding of the aesthetics center’s menu
Good organizational skills and follow-through
Able to multi-task and improvise on the spur of the moment

Position Activities & Responsibilities:

Displays masterful knowledge of aesthetics center’s experiences and menu
Able to maneuver through the software program quickly and effectively
Accurately enters point of sale data
Efficient at making appointments, check-in and check-out
Familiar and knowledgeable with aesthetics center inventory
Assists with merchandising and maintaining the aesthetics center
Assists with inventory management and other organizational tasks
Promotes aesthetics services and gift cards/certificates/promotions, advises on gift selection
Provides gracious aesthetics center tours to visitors that lead to sales
Keeps spa clean, in “white glove” condition and clear of clutter
Great at phone management
Facilitates effective workflow for clinical team
Maintains a polished and professional image
Assists other support team members when asked
Attends all in-house training and commits to outside continuing education
Attends and participates in all general and team meetings
Participates in all aspects of marketing/special events planning and execution
Prepares promotion presentation and display
Professional guest communication
Maximize revenue generation for both treatments and retail
Maintains a smile at all times
Performs opening and closing duties as directed by the front office checklist
Able to handle unsatisfied guests
Monitors performance and achieves targets
Asks for Facebook likes, testimonials, Google reviews, as well as photo consents

Additional Abilities:

Knowledge and good skills in aesthetics center’s equipment/machinery: Phone, computer, copy machine, inventory tracking equipment, credit card machines

Performance Measures & Expectations:

Guest check-in and check-out process
Call management – success rate
Strong contribution to the team/aesthetics center
Maintaining aesthetics center and managing inventory
Professional team communication
Work ethics
Elegant image and appearance

We are always searching for an outgoing, professional and detail oriented candidate who strives to provide excellent customer service to come to work in our team-based environment!

Medical Esthetician

Facial Aesthetics Center of RI is always seeking an experienced medical aesthetician to join our team-based environment! If you are an outgoing, professional and detail-oriented candidate who strives to provide excellent customer experience, we would love to hear from you!

Full/Part Time: Evenings and Saturdays required - flexibility needed

Your Essential Skills & Characteristics

Positive attitude and enthusiasm with patients and all team members
Extremely detail oriented
Reliable, dependable, and flexible with the ability to adapt to changing situations
Ability to work independently but also a team player with a “roll up your sleeves” mentality and a “do whatever is needed” attitude
Ability to display a friendly, cheerful, tactful, compassionate and polite demeanor in dealing with others is required
Seeks out knowledge and enjoys learning, strives for professional growth
Professional image with gracious, warm, and genuine personality

Job Requirements & Qualifications

2+ years of experience in a medical office or spa setting is preferred
Graduate of an accredited Esthetician program and holds a current Rhode Island License
Microneedling, Chemical Peels, and Dermaplaning experience required
Excellent communication, interpersonal and team-building skills
Computer skills necessary

Summary:

The Medical Aesthetician educates, recommends and performs treatment regimens per protocols. This position actively promotes/sells medical grade skincare products and services
Provides appropriate patient education and after-care instructions, as well as follows-up with patients post-treatment
Provides recommendations for service enhancements and implements approved plans within specified time frames
Assists with development of advertising and promotional materials, as well as assists with planning and implementation of educational and promotional events
Identifies and manages contraindications for best patient outcomes

Aesthetic Injector

Exciting Opportunity – Experienced Aesthetic Injector

Join Our Growing Team at Facial Aesthetics Center of Rhode Island!

We are seeking an experienced Aesthetic Injector for a full-time or part-time position. FAC has been a trusted name in aesthetics for over 10 years, with a rapidly expanding presence—including a new Providence location and an upcoming South County site!

~ Now offering a $25,000+ sign-on bonus for experienced injectors ~

At FAC, we foster a family-like atmosphere, prioritizing both our employees and patients. Our team values exceptional customer service, natural-looking results, and a positive, team-oriented culture—leading to low employee turnover and a thriving work environment.

What We’re Looking For:

We are looking for an injector who is passionate about aesthetics and beauty, with a warm, patient, and adaptable personality. The ideal candidate should be eager to learn and committed to providing top-tier patient care.

What We Offer:

Flexible Scheduling – Full-time or part-time options available
Employee or Partnership Track – Tailored to your career goals
Competitive, Commission-Based Pay
Ongoing Training & Education – To support your growth and skills

Who You Are & What You’ll Bring:

Provide aesthetic non-surgical cosmetic evaluation, consultation, and treatments.
Treatments may include neurotoxins, dermal fillers, facial injections, platelet-rich plasma therapy, and Laser treatments.
We are HIPPA compliant and abide by all medical practices.
We require periodic meetings to review safety, improve techniques, and review patient outcomes.
Organize and assist with the organization of special events.
Continue to educate and support the employees.
Maintain and develop professional knowledge and clinical skills through regular and ongoing education and trainings.
Learn all facets to our practice.
Practice and promote a positive and constructive professional attitude and behavior toward: the completion of job responsibilities; team relationships; organizational goals and objectives.

Support the vision and uphold the mission, values, policies, and procedures of the company.

Careers

Join Our Team at Facial Aesthetics Center of Rhode Island!

Find the Right Treatment for You.

Guest Relations Specialist

Medical Assistant

Medical Esthetician

Aesthetic Injector